Legal
Privacy Policy
SyncKaro Systems (Private) Limited · Last updated 24 August 2026
This policy explains what SyncKaro collects, why, and what we do and do not do with it. It applies to the SyncKaro mobile app and this website, both operated by SyncKaro Systems (Private) Limited, Lahore, Pakistan.
1. Information you give us
Account details. Your name, email address, phone number, profile photo and the role you choose at signup (Owner or Team Member). If you sign up with Google or Facebook, we receive your name and email from that provider.
Business data you enter. Leads, contacts, property requirements, budgets, notes, tasks and follow-ups, targets and commission rates. This is your agency's data. You control it.
Third-party contact details. When you add a buyer or seller as a lead contact, you are entering another person's information. You are responsible for having a lawful basis to do so, and for handling it fairly.
Enquiries. If you submit a form on this website, we keep what you send us so we can reply.
2. Information collected automatically
Basic technical data needed to run the service: device type, app version, log and error data, and timestamps of activity such as logins and lead updates. We use this to keep the app working and to investigate faults.
3. How we use it
To provide the service — your leads, teams, targets, commissions and notifications.
To generate the in-app scores and suggestions (AI Sales Assistant, AI Match Score) from the lead data in your own account.
To send service messages: team invitations, acceptances, and account notices.
To provide support, and to bill and administer your subscription.
To improve the product, and to prevent abuse and fraud.
4. What we never do
We do not sell your data, your leads, or your contacts.
We do not share your leads with other agencies or other SyncKaro customers.
We do not use your leads to market property ourselves.
5. Who can see your data
Inside your team. An Owner can see the leads, targets and commission records of the members on their team. A Team Member sees their own. If you leave a team, leads created for you transfer to you and your former Owner loses access to them.
Our staff. A limited number of authorised staff can access account data where necessary for support, billing or investigating a fault.
Service providers. We use third parties for hosting, error reporting, email and push notifications. They process data on our instructions only.
Legal. We may disclose data where required by law or valid legal process in Pakistan.
6. Keeping and deleting data
We keep your data while your account is active. Ask us to delete your account and we will remove your personal data and your agency's leads, keeping only what we must for tax and legal records. Write to Info@synckaro.com from your registered email address.
7. Security
Your leads and contacts are encrypted in storage and transmitted over encrypted connections. Each agency's data is walled off from every other agency, and access is restricted to authorised staff. No system is completely secure, so keep your password private and tell us immediately if you think your account has been accessed by someone else.
8. Your choices
You can view and edit your profile in Settings, request a copy of your data, ask us to correct it, or ask us to delete your account. You can turn off push notifications in your device settings, though service-critical messages may still be sent by email.
9. Children
SyncKaro is a business tool and is not intended for anyone under 18.
10. Changes
If we change this policy we will update the date at the top and, for significant changes, notify you in the app.
11. Contact
SyncKaro Systems (Private) Limited, House #502, Block H-2, Phase 2, Johar Town, Lahore, 53770, Pakistan. Email Info@synckaro.com or WhatsApp 0345 545 5464.
Draft for review. Have a lawyer check this against Pakistan's data protection requirements and your app store obligations before publishing.